Candidate & Institutional Helpdesk
We are here to support your Banking Certification
Have questions regarding CBT test paper access, bulk agency vouchers, billing, or device unlocking? Our academic support desk is available to assist you.
Direct Support Channels
General & Institutional Desk
info@bankerviva.comFor general queries, partnerships & batch enrollments
Operating Hours
Monday – Friday: 10:00 AM – 7:00 PM IST
24x7 Automated Vani AI Assistant on platform
Device & Reset Support
If you have replaced your primary study device or require a session token flush, please include your registered login email for quick re-binding.